- Retail Products
- Professional Products
- Garden Articles
- Store Finder
- News & Events
What is Personal information?
Why do we collect Personal Information?
We collect and process Personal Information to improve our services, to deliver them to you, to perform obligations under contracts we have with you, and to comply with our own legal obligations. We also collect and process Personal Information to tailor your user experience, to send you information you have requested, to enforce our Terms, to perform research about your preferences and how you use our products and services, and to communicate with you about products and services that may be of interest to you. If you do want to receive communications from us, you can contact us at email@example.com and, if you want to review, correct, or remove Personal Information we have collected, you can do so by contacting us at firstname.lastname@example.org.
What Personal Information do we collect?
How do we use Personal Information?
As above, we use Personal Information for a variety of purposes, including to comply with our legal obligations, to enforce our rights, and to deliver information to you about our products and services. For example, if you register with us, we may use Personal Information collected during registration to provide tailored information and resources to you based on specific areas of interest you have designated and your geographical location. This information may also be used to provide a customized home page featuring relevant local information and news. We also use Personal Information to respond to questions you submit to us through the Website(s) and perform functions as otherwise described to you at the time of collection.
Do we share Personal Information with others?
Below are some specific examples of situations in which we may share Personal Information with others:
Access to Personal Information
If your information changes or if you want to unregister, you may correct or update your information or deactivate your account by making the change on your account information page or by emailing Sun Gro at email@example.com.
You may use the Website(s) without registering. Some features require you to input your name and e-mail address to receive follow-up from us. When you register to use the Website(s), you will be asked to share personal information that will allow you to receive a personalized experience on the Website(s). You may choose not to share information other than your name and e-mail address.
If you choose to receive local newsletters or other communications and later decide you no longer wish to subscribe, you may opt out of receiving them by following the unsubscribe instructions included in each newsletter.
We have reasonable security measures in place to protect against loss, misuse and alteration of Personal Information under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to safeguard Personal Information, we cannot guarantee or warrant the security of any information you disclose or transmit to us and you do so at your own risk.
To mitigate this risk, you should (a) use (when necessary) secure usernames and passwords and carefully protect them from disclosure and (b) implement updated internet security and virus protection on your computer. If you suspect that your computer’s security or your information has been compromised or your password accessed or used by an unauthorized third party, please contact us immediately at firstname.lastname@example.org.
If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Website(s) if a security breach occurs. We may also send an email to you at the email address you have provided to use in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach via first class mail.
You should also be aware of how you handle and disclose Personal Information and should avoid sending Personal Information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.business.ftc.gov/privacy-and-security/consumer-privacy for information about how to protect yourself against identity theft.
Storing Personal Information
We will retain the Personal Information you give us or we collect for as long as you maintain your account or subscription to our newsletters or other content, participate in any of the social features on the Website(s), use any of our other services and for a reasonable time thereafter. We will retain and use Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Otherwise we will retain Personal Information for up to twenty-four (24) months and thereafter may store it in aggregate. If you’d like us to delete the information you have provided to us, please contact us at email@example.com. and we will respond in a reasonable time. Please note that some or all of this information may be required for you to make use of the services and features available via the website(s). If you remove this information, you may no longer be able to use these features.
We generally store Personal Information in the United States of America (“USA” or “United States”). However, we may transfer your Personal Information from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our business. By providing any information to us, you consent to such transfer, storage, and processing.
“Do Not Track”
Commercial Electronic Message Consent
By providing your email address to us through the Website(s), you affirmatively and expressly consent to receiving commercial emails from SunGro and those parties that process email communications on our behalf. These third parties may send you commercial emails to deliver the communication, to provide you with more information about available products you have purchased, and to provide you with updates, special offers, and other information, including but not limited to updates to the Website(s).
We are committed to protecting the privacy of children. We will never knowingly request personal information from anyone under the age of 13 without prior verifiable parental consent.
Your California Privacy Rights
Effective January 1, 2005, under California Civil Code Section 1798.83, if an individual who is a California resident has provided Personal Information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual’s Personal Information to a third party and knows or should have known that such third party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what Personal Information was shared and with whom it was shared.
Any request for a disclosure required under this California law should be sent to us via email at firstname.lastname@example.org or via regular mail at the address below.
Please note that under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above.
The Website(s) are hosted in and provided from the United States and are intended for visitors located within the United States. If you create an account with us, you will be asked to provide your residence address. If you reside outside the United States, you will not be able to create an account or use various features or services available through the Website(s) through which we collect Personal Information.
If Sun Gro needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.
Sun Gro Horticulture
770 Silver Street, Agawam, MA, 01001
United States of America
© 2017 Sun Gro Horticulture Canada Ltd. All Rights Reserved.
® Fafard, Sunshine Advanced, Sunshine, Our Expertise is Growing, All the Riches of the Earth, RESiLIENCE and Sun Gro are registered trademarks of Sun Gro Horticulture Canada Ltd.
® Black Gold is a registered trademark of ODIN Enterprises II, LLC. Used under license.